Delivery times & Process

Once you place an order, it will be shipped after 2-7 business days of processing. The estimated delivery times are listed as below:

Location	Estimated Shipping Time (Excluding 2-7 day processing time)
United States, East Asia	10-30 Business Days
Australia, New Zealand, South East Asia, Canada, Europe	14-30 Business Days
Middle East, Mexico, Central America, South America	16-30 Business Days
Other Countries	16-30 Business Days

 

Check the delivery status of your order by entering its 13 character Tracking ID below. Tracking IDs can be found in the email we sent you after your items have been shipped. Please note that Tracking IDs are per supplier, not per item nor per order.

You may receive multiple tracking orders for one order. This is due to the fact that we pride ourselves in sourcing the lowest cost but highest value products so that you, our customers, can pay the lowest cost. Different costs means the merchandise is made in different coutries all over the world and so they might be arriving to you from different locations. We understand that this can be a little annoying but we hope that the effort we've gone to, to find the cheaper product for you is worth it to have that extra few dollars in your pocket.

Already have an order with us?

Waiting paitently for your order can be very nerve wrecking, especially if its your first order with us. So if you do start to feel concerned, head to this page to find out the location of your kpop merchandise, or alternatively contact us.

What is your returns policy?

We're so sorry to hear that you didn't like your purchase from us recently. As is our mission, we are always trying to find high quality products with the lowest price tags to maintain low prices for you, our customer. All feedback on our product range is always helpful and we welcome it.

If for any reason you don't love what you've bought from us, you are welcome to return or exchange your items. Just make sure to send us an email first!

To be eligible for a return, items must be unused and in the same condition that you received it. It must also be in the original packaging. 

Returns must be made within 30 days of the shipping date, and will be refunded to the original form of payment, minus shipping fees. 

Please note that you will need to cover your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All returns/exchanges must contain a Tracking ID, otherwise it cannot be guaranteed that we received your returned item.